EXCHANGES
A. Exchanges may be made within 5 days of delivery. Exchanges or returns after 5 days of delivery will be made at our sole discretion. Items will be subject to an 18% restocking fee.
B. Buyer is responsible for the shipping costs to exchange an item if the error is not ours. The item must be returned in the same condition that it left us. If the item is lost or damaged in transit during the return shipment, buyer is responsible for filing all shipping claims with the shipping company and no exchange by us will be made.
REFUNDS
A. Buyer is responsible for the shipping costs to exchange an item if the error is not ours. The item must be returned in the same condition that it left our facility. If the item is lost or damaged in transit during the return shipment, buyer will be responsible for filing all shipping claims with the shipping company and no REFUND by us will be made.
B. Upon verification, we will issue a refund within 7 to 10 business days of processing via the same method which payment was originally made.